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Privacy

Thank you for visiting ayusa.com.au.

Your privacy is important. This privacy policy outlines how we collect, use, and store the personal data that we collect from you when you visit this website. This policy includes the following topics.

  • Our privacy principles
  • What data we collect & how we do it
  • How we use your data
  • How we store safeguard your data
  • How to access and manage your data
  • Changes to this policy
  • Questions & concerns
  • How to contact us

Our Privacy Principles

We value your privacy and follow these fundamental principles:

  • We don’t collect any information unless it is absolutely necessary.
  • We will not sell your personal information.
  • We will not share your personal information with anyone unless required by law.

What Data We Collect & How We Collect It

Analytics

For anyone simply visiting this website we use Google Analytics to collect information on visitor patterns for the purpose of improving our website and services. The information gathered from Google Analytics is not used to identify any personal information about website visitors. By using this website you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy. If you prefer, you may choose to use the opt-out service provided by Google.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. If you visit your account login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Account Information

If you purchase products from our online store you can checkout as a guest or create a user account. If you create a user account the information stored in this account will include your name, email address and your company name (optional).

To complete transactions you will also be required to include your name, credit card details, and contact information. This information is not stored by us, but is used our payment processing vendors (Stripe and PayPal). For more information on how Paypal and Stripe handle your data please take the time to review the privacy policies of these companies.

How We Use Your Data

We will only use your data for the following purposes:

  • To provide our basic services to you
  • To improve our basic services to you
  • To monitor and protect the security of our services
  • To communicate with you and provide customer support

We will never sell or share your personal information unless required by law.

How We Store & Safeguard Your Data

Your data is stored on our secure server and we take reasonable and appropriate measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information. Our payment processing vendors (Stripe and PayPal) uses security measures to protect your information both during the transaction and after it is complete.

If a security breach causes an unauthorized intrusion into our system that affects you in any way, then we will notify you as soon as possible and later report the action we took in response.

How to access and manage your data

We will give an individual access to any personal information we hold about them within 30 days of any request for that information. You may request to access, correct, amend or delete information we hold about you by contacting us at contact@ayusa.com.au. Unless it is prohibited by law, we will remove any personal information about you from our servers at your request and there is no charge for an individual to access or update their personal information.

If you have an account with us, you can also choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our services may not be accessible.

Changes To This Policy

We may change this privacy policy from time to time and we encourage our visitors to frequently check this page for any changes to this policy. Your continued use of this site after any change to this policy will constitute your acceptance of such change.

Questions & Concerns

If you have any queries about your privacy, or if you wish to update, delete, or change any personal information we hold please feel more than welcome to contact us by email at contact@ayusa.com.au.

How to Contact Us

Please feel welcome to contact us by email at contact@ayusa.com.au. We will endeavour to respond to your concerns within 30 days.

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