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Frequently Asked Questions


Is Ayusa Tea Certified Organic?

Yes, our Guayusa is certified USDA and EU organic. Our Cinnamon and Anise Myrtle are grown locally in the Byron Shire using organic farming practices.

Is Ayusa Tea Fair Trade?

At Ayusa we have collaborated with suppliers who pay the Kichwa farmers 15% above fair-trade wage.  We believe that sustainability involves more than looking after the planet – it’s for looking after people, too.

Is Ayusa Tea Kosher?

Our Guayusa is Certified Kosher in Ecuador with a Kashrut Certificate

Is Ayusa Tea non-GMO?

Yes, all Ayusa products are non-GMO and grown using sustainable Agroforestry farming practices.

Is Ayusa Tea Vegan?

Yes! Ayusa Tea is Vegan friendly.

Are Ayusa teas quality tested?

Ayusa Teas have undergone rigorous testing by laboratories here in Australia for detection of heavy metals, pesticides, fungus, mould and other nasties. Certificate of Analysis are available upon request.



Are there any side effects to Guayusa tea?

Guayusa is safe to consume and is not associated with any adverse effects. Although, just like any drink with caffeine, there can be too much of a good thing! We recommend drinking it in moderation.

Can I enjoy Guayusa hot or cold?

Yes, you can enjoy Guayusa tea hot or cold. It’s perfect with some ice and a dash of honey or lemon on a warm summer’s day.

How do I brew Guayusa?

For loose-leaf tea, we recommend adding one teaspoon per teapot and leaving it to brew for 7 minutes.  For tea bags, we recommend using one bag per mug and leaving it to brew for 2 – 3 minutes. Then sit back, relax, and unleash your potential with this Amazonian super leaf.

What are Polyphenols?

Polyphenols are a type of antioxidant that helps protect the body against oxidative stress. This protective effect is essential to healthy aging and helps reduce the risks of various forms of illness. Guayusa is a potent source of antioxidants. Its quantity found in brewed Guayusa is only surpassed by raw cacao powder!

What is Guayusa Tea?

Native to the Ecuadorian Amazon, Guayusa is a super leaf rich in caffeine and antioxidants that offers a healthy alternative to traditional sources of caffeine. Its unique biological makeup of caffeine and polyphenols allows the brewed guayusa leaf to provide sustained energy, mental clarity, and focus without causing jitters or post-coffee crashes.   Used as a key ingredient, Guayusa offers as much caffeine as coffee and double the antioxidants of green tea per serving, with an earthy, slightly sweet, and smooth flavour of the Amazon rainforest.

What is L-Theanine?

L-Theanine (another compound naturally present in the guayusa leaf) is a type of amino acid that protects and repairs the brain and promotes relaxation. When combined with caffeine, it counteracts the jitters and increased heart rate often associated with caffeine, so you can enjoy a smooth energy lift without a crash.

Where does Guayusa grow?

Guayusa is grown almost exclusively in the upper Amazon region of Ecuador, where the Andes Mountains meet the Amazon rainforest. This area is known to be one of the most biodiverse regions in the world.

Why haven’t I heard of Guayusa tea before?

You could say it’s the best-kept secret of the Amazon Rainforest! In the western world, we’re a little late to the party – so it’s our mission at Ayusa Tea to share the benefits with the world.

Where does Ayusa source its tea from?

Ayusa Guayusa is source from the Tena Canton of Ecuador (about 200 kms South-East of Quito). All our Guayusa is grown on sustainable Agroforestry (Syntropic) farms by family farmers.

What flavours are used in Ayusa teas?

No flavours are added to our range of teas. Guayusa Pure has a smooth, clean, slightly sweet flavour similar to green tea but with no bitter aftertaste. Guayusa Cinnamon Myrtle has an earthy, well bodied flavour with slight cinnamon aroma. Guayusa Anise Myrtle is much sweeter and delicate on the palate with a strong liquorice aroma and slight liquorice taste.

How do I store my tea?

Ayusa Tea will keep for a very long time if stored in a dry cool place out of direct sunlight.


Does Ayusa Tea use Eco-Friendly Packaging?

Yes! – Our Pyramid Tea Bags are biodegradable and bleach-free – and you won’t find any of those pesky staples.  – Our Cylinders are made from sustainably sourced, recyclable materials. – Our Refill and Sample Pouches are recyclable.

Who are you giving back to?

Our commitment is to “Consciencia Amazonia” – a foundation that educates students and businesses on the importance of preserving the rich biodiversity of the region. This foundation empowers the local community to care about the world which we inhabit. It shares the benefits of eco-sustainable farming for future generations.

Are Ayusa Tea teabags biodegradable?

Our tea bags are Biodegradable Soilon, we are aware of recent concerns circulating regarding the leachate contamination by microplastics being released by tea bags.
As a health conscious business owner, we aim to source the highest quality tea products and implement stringent quality controls in our warehouse. When we began looking into bagging teas, we were extremely careful about the materials we selected. 
Ayusa Tea spent months doing extensive research into the tea bag materials being used around the world and we are aware of the issues around contamination. We discovered that nylon or polyethylene terephthalate bags, which are petroleum based, non-biodegradable plastics, were releasing concerning amounts of microparticles and nanoparticles into tea when brewed in water at higher temperatures.
As a result of our findings, we managed to source a safe product and solution to the contamination problem. Yamanaka Industry Co, Ltd has created a material called Soilon™. It is composed of bio-based, non-oil based biodegradable polylactic acid (PLA) derived from plants. We are proud to have been using this product for our tea bags and we believe this type of fabric should be industry standard.


Can I consume Ayusa teas while pregnant? 

Guayusa contains caffeine, albeit in smaller doses than a cup of coffee. Please take the same precautions you would as if it were coffee you are consuming.

Can I consume Ayusa Tea if I am caffeine sensitive?

For neurological caffeine sensitivity, Ayusa Tea will not be appropriate. For physiological caffeine sensitivity, it will be best to try out our sample pack as each person’s situation will be different.

Does Ayusa stock decaf teas?

All Ayusa Guayusa products contain caffeine.

Do Ayusa teas contain allergens?

No allergens are present in Ayusa Guayusa Teas. The only consideration would be if you are caffeine sensitive, then Ayusa Tea would not be suitable for you.

Customer Service

How do I talk to customer service?

Our customer service team are at their desks Monday to Friday from 9.30 AM to 4.30 PM, except on public holidays. You can drop into our business address: 2/10 Towers Drv. Mullumbimby NSW 2482, or reach us via email: sales@ayusa.zen-it.com.au or on the phone by dialing (02) 6601 2043.

Can I sell Ayusa Tea in my establishment?

We would love nothing more. Get in touch with us at (02) 6601 2043 or email: sales@ayusa.zen-it.com.au and our team of tea specialists will make it happen.

How long does it take for orders to be dispatched?

Dispatch from your online order generally takes between 1-3 business days, from the time you place your online order.
*Please note that dispatch timeframes do not include public holidays or weekends. Also, sale and promotional periods may extend dispatch times.

How long will it take for my order to be delivered?

We ship all orders with Australia Post, here are the following estimates for delivery within Australia.

Domestic shipping timeframes:
Standard: 3 to 5 business days.
Express: 1 to 3 business days.
To better understand deliveries & shipping, check out our shipping policy here.

I haven’t received my order yet.

If your delivery time has passed the estimated timeframe, please get in touch with our Customer Care team here.

What are the shipping costs?

All domestic orders over $100 are free for standard shipping.
Standard shipping — 3 to 5 business days — $11.00 & ($3 for samples)
Express shipping — 1 to 3 business days — $13.00 & ($5 for Samples)
To better understand deliveries & shipping, check out our shipping policy here.


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